Terms of Service

Acceptance of Terms

By accessing or using the website of Black Pug Inc., you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not access or use our website or services.

These terms apply to all visitors, users, clients, and other parties who access or interact with our website or engage our professional services. We reserve the right to update these terms at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of those changes.

Description of Services

Black Pug Inc. provides professional services in the field of computer systems design and related technical services. Our service offerings include:

• Computer systems design and architecture planning.
• Systems integration across platforms, applications, and infrastructure.
• Technical consulting, including technology strategy and roadmap development.
• Custom software development and engineering.
• IT infrastructure design, deployment, and management.
• Security assessments, threat modeling, and security control implementation.

The specific scope, deliverables, timelines, and fees for our services will be defined in a separate service agreement or statement of work executed between Black Pug Inc. and the client. In the event of any conflict between these Terms of Service and a signed service agreement, the signed service agreement shall prevail.

Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, icons, images, audio clips, software, and code, is the property of Black Pug Inc. or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

Website Content: You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent.

Deliverables: Upon full payment for our services, the client receives ownership of the specific deliverables created for them under the applicable service agreement. Black Pug Inc. retains the right to use general skills, knowledge, and methodologies developed during the course of providing services.

Trademarks: The Black Pug Inc. name, logo, and related marks are trademarks of Black Pug Inc. You may not use these marks without our prior written permission.

User Responsibilities

When using our website or engaging our services, you agree to:

• Provide accurate, current, and complete information when submitting forms or inquiries.
• Use our website only for lawful purposes and in compliance with applicable laws and regulations.
• Not attempt to gain unauthorized access to any part of our website, systems, or networks.
• Not interfere with the proper functioning of our website or services.
• Not transmit any viruses, malware, or other harmful code through our website.
• Not engage in any activity that could damage, disable, or impair our infrastructure.
• Cooperate reasonably with Black Pug Inc. in the performance of professional services, including providing timely access to necessary information, resources, and personnel.

Confidentiality

During the course of our engagement, both parties may have access to confidential information. Each party agrees to:

• Maintain the confidentiality of all confidential information received from the other party.
• Use confidential information solely for the purpose of performing obligations under the engagement.
• Limit access to confidential information to personnel who need to know such information for the engagement.
• Return or destroy all confidential information upon request or termination of the engagement.

This confidentiality obligation does not apply to information that is or becomes publicly available through no fault of the receiving party, that was already known to the receiving party prior to disclosure, or that is required to be disclosed by law.

Limitation of Liability

To the maximum extent permitted by applicable law, Black Pug Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

• Your use or inability to use our website or services.
• Any errors, omissions, or inaccuracies in the content on our website.
• Any unauthorized access to or alteration of your data.
• Any loss of profits, data, or business opportunities.
• Any claims arising from service engagements, except as expressly set forth in the applicable service agreement.

Our total liability for any claim arising out of or relating to these terms or our services shall not exceed the total amount paid by you to Black Pug Inc. for the specific service giving rise to the claim during the twelve months preceding the event giving rise to the liability.

Warranty Disclaimer

Our website and services are provided on an as-is and as-available basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Black Pug Inc. disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that our website will be uninterrupted, timely, secure, or error-free.
• Warranties regarding the accuracy, reliability, or completeness of any content on our website.

No advice or information obtained by you from us through our website or services shall create any warranty not expressly stated in these terms. Any warranties related to specific service deliverables will be defined in the applicable service agreement.

Indemnification

You agree to indemnify, defend, and hold harmless Black Pug Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your use of our website or services in violation of these terms.
• Your violation of any applicable law or regulation.
• Your infringement of any third-party right, including intellectual property or privacy rights.
• Any content or materials you submit through our website.

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without prior notice, for any reason, including if we believe you have violated these Terms of Service.

Upon termination, all rights granted to you under these terms will immediately cease. Any provisions of these terms that by their nature should survive termination, including but not limited to intellectual property provisions, warranty disclaimers, and limitations of liability, shall survive termination.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these terms or our services shall be resolved exclusively in the courts located in Ottawa, Ontario, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these terms or any services provided hereunder.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any modifications indicates your acceptance of the updated terms.

We encourage you to review these terms periodically. For significant changes, we may provide additional notice through our website or by email.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Black Pug Inc.
1785 Kilborn Ave
Ottawa, Ontario K1H 6N1
Canada

Email: contact@blackpug.lol
Phone: +1 (754) 210-3165
Website: www.blackpug.lol